“Dom
I am just emailing to congratulate you on the high standard of bin chute cleaning carried out at Parc Apartments last week. I had been meaning to ring you direct however the moment comes and goes. Since I have time at the moment I would like to thank you for your high standard of work. So often I think that we accept just average service as a matter of course. When I feel that your efforts at Parc are exemplary I feel the need to pass on my thanks.”